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NETSTAT Gaming Mouse, Black

NETSTAT W10 wireless gaming mouse · 2.4G + Bluetooth 5.0 + wired, 7 programmable buttons, DPI up to 12800, RGB, rechargeable battery.

Web Button Customization Software 500mAh 24 months warranty
Product code: mouse1EAN code: 631465570021
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Button customization software

Works directly in your browser. Nothing to download or install.

Open the customization software

How to open it, step by step

  1. 1

    Use a computer or laptop (Windows, Mac or Linux) with Google Chrome or Microsoft Edge. It does not work on phones, tablets, Safari or Firefox.

  2. 2

    Connect the mouse to the computer through the 2.4G USB receiver (plugged into a USB port) or the USB-C cable. Not via Bluetooth.

  3. 3

    Press the big “Open the customization software” button below. The software opens in a new tab.

  4. 4

    In the software press the connect button. The browser shows a small window with devices: choose the NETSTAT mouse and press “Connect”.

  5. 5

    Done: pick the button you want to change and its function (DPI, macro, lights). Settings are saved into the mouse and stay on any computer.

If the mouse does not show up in the connect window: unplug and re-plug the USB receiver, then reload the software page.

Need help setting up your product?

We are here for you — anytime, even on weekends or late in the evening. Message us on WhatsApp and we will gladly help with any detail, technical or not. No question is too small!

Message us on WhatsApp

Quick start

Get your product running in seconds.

1

Connect via the 2.4G USB receiver, Bluetooth or cable.

2

Open „Button Customization Software” in the browser (2.4G/cable only).

3

Read the manual and check the warranty.

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Specifications

  • Connectivity: 2.4G wireless + Bluetooth 5.0 + USB Type-C cable
  • Optical sensor, DPI 1200–12800 (6 levels)
  • 7 programmable buttons (macro, shortcuts, DPI)
  • Polling rate 125–1000 Hz
  • RGB lighting (7 effects)
  • Rechargeable 500mAh battery, USB Type-C charging
  • Compatibility: Windows XP/7/8/10/11, macOS, iOS, Android

Box contents

  • 1 x NETSTAT W10 mouse
  • 1 x 2.4G USB receiver
  • 1 x USB Type-C charging cable
  • 1 x User manual

User manuals

Specifications, connection, button programming, troubleshooting and warranty.

01General Presentation

Congratulations on choosing the NETSTAT W10 mouse. NETSTAT is a family-built electronics brand with robust materials, generous finishes, bold geometry and outstanding performance.

02What's in the Box

  • NETSTAT W10 mouse
  • User manual card
  • Customer support contact card
  • Customization driver download card
  • Thank-you card
  • USB Type-C charging cable

03Button Customization Software

The NETSTAT W10 customization software runs directly in your browser — no download or installation. You can reassign all 7 buttons, set macros, DPI levels and lighting effects.

  1. 1Connect the mouse to your computer via USB cable or USB receiver (2.4G).
  2. 2Open Google Chrome (required for USB device access).
  3. 3Go to: https://support-netstat.ro/en
  4. 4Click the "Connect" button on the website.
  5. 5Chrome will ask permission to access a USB device — click "Allow".
  6. 6Select "NETSTAT W10" from the list and click "Connect".
  7. 7Done — you can customise all buttons, DPI, lighting and more!
Important: button customization works ONLY when the mouse is connected via the 2.4G USB receiver or the cable. For security reasons, button programming is NOT possible over Bluetooth. The web app works only in Google Chrome (desktop).

04Connect via 2.4G and Cable

The mouse has 3 connection modes. Select the mode with the switch under the mouse. Below, step by step, the 2.4G (wireless) mode and the cable mode. For Bluetooth, see the next section.

  1. 12.4G MODE (wireless, recommended for gaming): 1) Take out the USB nano receiver. 2) Plug it into a free USB port on the computer. 3) Set the switch under the mouse to «2.4G» and turn the mouse on. It connects automatically — move the mouse to check. If it doesn't respond, unplug and re-plug the receiver.
  2. 2CABLE MODE (wired / charging): 1) Connect the USB Type-C cable to the mouse charging port. 2) The other end into the computer. The mouse works immediately, no setup, and can be used even while charging.

The USB nano receiver plugs into any free USB port on your PC or laptop.

05Bluetooth 5.0 Pairing

  1. 1Set the bottom switch to the "BT" position.
  2. 2Hold down simultaneously: Left Button + Scroll Wheel + Right Button for more than 3 seconds — the blue indicator will flash rapidly.
  3. 3On your device, open Bluetooth settings and search for "NETSTAT W10".
  4. 4Select "NETSTAT W10" to complete pairing.
  5. 5For a second device: repeat the steps. Switch between devices by pressing the mode button.

Note: Windows 7 and below do not support Bluetooth 5.0. Bluetooth does NOT allow button customization (see the section above).

06Specifications

Sensor
Optic / Optical
DPI levels
1200 / 2400 / 3600 / 4800 / 6400 / 12800
Polling rate
125 / 250 / 500 / 1000 Hz
Connectivity
2.4G + Bluetooth 5.0 + USB
Battery
500 mAh Li-ion (1.85 Wh)
Charging
USB Type-C · 5V / 500 mA
Weight
150 g ± 5 g
Dimensions
123 × 73 × 42 mm
RGB lighting
RGB · 7
Programmable buttons
7
OS support
Windows XP/7/8/10/11 · macOS · iOS · Android
Button life
8.000.000

07DPI Levels & LED Colours

Level 1 — 1200 DPI
Red
Level 2 — 2400 DPI
Blue
Level 3 — 3600 DPI
Green
Level 4 — 4800 DPI
Cyan
Level 5 — 6400 DPI
Yellow
Level 6 — 12800 DPI
Purple (default)

08Programmable Buttons & Macros

  • Key Function: assign any function to each of the 7 buttons (click, shortcut, macro, DPI, etc.).
  • DPI Settings: set each of the 6 levels individually and assign a colour to each.
  • Performance: adjust pointer speed, scroll, double-click and response rate.
  • Power Saving: sleep timer (1–20 min), Smart Power Saving, wake-up settings.
  • Lighting: RGB effects (Streaming, Breathing, Static, etc.), speed and direction.
  • Macro: record and assign custom key sequences to any button.

09Battery and Charging

  • Low battery: lights flash rapidly (battery at ~10%) — connect to the charger.
  • Fully charged: lights flash again to indicate charging is complete.
  • Charging time: 2–3 hours for a full charge.
  • Battery life: 7–9 days after a full charge.
  • You can keep using the mouse normally while it charges.
  • Maintenance: avoid moisture and extreme temperatures; clean with a soft, dry cloth.

10Troubleshooting

Weak or no connection
Check the mouse is on and charged; refresh the connection or reconnect the USB receiver; turn the mouse off and on.
Button or scroll not working
Clean dust around the buttons and scroll wheel; reconnect in the customization software; test on another computer.
Jerky or delayed movement
Use on a smooth surface or mousepad; recalibrate DPI in the customization software.
Mouse not charging
Use the original cable and check the connection; clean the charging port and make sure it is not damaged.

11Where to find Bluetooth settings on a computer / phone

If this is your first time connecting something over Bluetooth, here is exactly where to click on each system. Do this AFTER you have put the product into pairing mode (the indicator is blinking).

Windows 11
Start → Settings → Bluetooth & devices → "Add device" → choose "Bluetooth" → click the product name in the list.
Windows 10
Start → Settings → Devices → Bluetooth & other devices → "Add Bluetooth or other device" → "Bluetooth" → click the product name.
macOS (MacBook, iMac)
Apple menu () top-left → System Settings → Bluetooth → click "Connect" next to the product.
Android (telefon / tabletă)
Settings → Connected devices → "Pair new device" → tap the product name. (On Samsung: Settings → Connections → Bluetooth.)
iPhone / iPad
Settings → Bluetooth → make sure it is on → tap the product name under "Other devices".

If the product does not show up: 1) check that the indicator really is blinking (if not, repeat the pairing combination); 2) keep the product under 1 metre away; 3) turn Bluetooth off and on again on the computer/phone; 4) turn off other nearby Bluetooth devices trying to connect at the same time.

12Technical Words, in Plain Language

If you came across a word in this manual that you do not know, here it is explained simply. You do not need to memorise them — just look here when you need to.

Receptor (dongle) 2.4G
The small piece of plastic that goes into the computer's USB port. It talks wirelessly to the product. Without it the 2.4G mode does not work — but the product still works over Bluetooth, if it has it.
2.4G
A wireless mode that needs the receiver from the box. Upside: works instantly, no setup, and is the most stable. Downside: it uses a USB port and you need the receiver.
Bluetooth
A wireless mode that does NOT need a receiver — it connects straight to a laptop, phone or tablet. The first time it must be "paired"; after that it reconnects on its own.
Asociere (pairing)
The one-time introduction between the product and the device. The product makes itself "visible" (the indicator blinks), you pick it from the Bluetooth list, and from then on they know each other.
USB-C (Type-C)
The small oval plug that goes in either way up — the same as on modern phones. USB-A is the classic rectangular plug.
Stand-by (adormire)
After a few minutes of no use the product "falls asleep" so it does not drain the battery. It wakes on the first press or movement — that is why the first action is sometimes not registered. It is not a fault.
DPI
Cursor speed. Low DPI = the cursor moves slowly and precisely (good for drawing and photo editing). High DPI = the cursor flies across the screen (good for large or dual monitors).
Senzor optic
The "eye" under the mouse that reads the surface to know how far you moved. That is why it does not work well on glass or glossy tops — it has nothing to read.
Polling rate (Hz)
How many times per second the mouse tells the computer where it is. Higher = faster response. It matters in games; at the office you will not feel the difference.
Click silențios
The press feels normal but the sound is far quieter than on an ordinary mouse — a dull tick, not a sharp click. It does not mean completely silent.

13Safety — Read Once

  • Do not take the product apart or try to repair it yourself — you void the warranty and you could get hurt.
  • Keep it away from water, moisture and extreme temperatures (direct sun in a car, radiator, oven).
  • Do not leave it within reach of very small children: small parts (the USB receiver, caps) can be swallowed.
  • Use it only with the accessories from the box or good-quality equivalents.
  • The battery is a built-in Li-Po. Do not pierce it, burn it or submerge it in water.
  • Charge only with an ordinary phone cable and charger (5V). Do not use high-power or improvised chargers.
  • If the product swells, gets very hot while charging or smells odd, stop charging immediately and contact us.
  • Products with batteries must not go in household waste — take them to a WEEE collection point (most large stores have one).

14Still not working? Write to us — we will help

If you have tried the steps in this manual and it still does not work, do not force it and do not take anything apart. Write to us and we will sort it out together — no question is too simple and nobody is judging you.

The fastest answer comes over WhatsApp, at +40 720 697 932. We reply in the evenings and at weekends too.

  1. 1Write to us on WhatsApp at +40 720 697 932, or use the form on support-netstat.ro → Contact.
  2. 2Tell us which product you have — the easiest is the code on the box or the exact name from your order.
  3. 3Describe briefly what happens ("it connects but does not type", "I cannot find it in the Bluetooth list", "it does not turn on at all").
  4. 4Tell us what you have already tried from the manual — that way we will not ask you to repeat the same steps.
  5. 5If you can, send a photo or a short video. We often solve it straight away just by looking.

On support-netstat.ro you will also find: the manuals as PDFs in 4 languages, the warranty certificate (you generate it yourself in minutes on the "Warranty certificate" page) and the return request form. The Troubleshooting section with the most common problems is there too.

15Certificate of Warranty

  • Warranty period: 2 years from the purchase date for hardware defects.
  • Within 7 days: replacement if appearance and packaging are complete (with valid proof of purchase).
  • Within 60 days: replacement at the point of purchase or the designated service centre.
  • Within 2 years: repair or replacement at the designated service centre — delivered to your address.
  • Contact: NETSTAT TRADING SRL, Bucharest, Sector 4 · +40 720 697 932.
PDF+
Download PDF

Why buy from us

100% Romanian brand
Support in Romanian
24-month warranty
Invoice + warranty certificate
Recommended for:GamingProgrammable buttonsPortable / travelOffice & work

First setup — quick

  1. 1Turn the device on (ON/OFF switch).
  2. 2Connect via 2.4G (USB receiver) or pair via Bluetooth.
  3. 3Done — it works immediately. Charge via USB-C when needed.

Exact steps (pairing, key combos) are in the manual below.

What's in the box

  • 1 x NETSTAT W10 mouse
  • 1 x 2.4G USB receiver
  • 1 x USB Type-C charging cable
  • 1 x User manual

Terms in plain words

DPI

Mouse sensitivity: higher DPI = the cursor moves more for the same hand movement. Adjust it with the DPI button.

Polling rate

How many times per second the device reports position/press (Hz). Higher = faster response, useful in gaming.

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Other colors / variants

What customers say

4.9
412 reviews
5
4
3
2
1
Andrei M.

The gaming mouse is excellent, and customizing the buttons right in the browser is super simple. Fast support on WhatsApp.

Maria P.

I received the warranty certificate by email within minutes. Everything clear and professional.

Ioana D.

The manuals in 4 languages are very useful. The mechanical keyboard looks and sounds perfect.

Cristian S.

Good products at a fair price. I would like more colors available, but the support is impeccable.

Frequently asked questions

What warranty do the products have?

24 months commercial warranty + 24 months legal conformity warranty (per Romanian OG 140/2021).

How do I get the warranty certificate?

Fill in the form on the «Warranty certificate» page, select your product and enter the order details — you receive the PDF certificate by email.

How do I return a product?

Submit an online return request on the «Return request» page. We reply within 2 business days.

How do I customize the mouse buttons?

On the mouse page (W10/W13) open «Button Customization Software» right in the browser (Chrome/Edge). Important: it works only via the 2.4G USB receiver or cable — NOT over Bluetooth, for security reasons.

Where do I download the manuals?

From the «Manuals» page or directly on each product page. Manuals are free, in PDF, in 4 languages.

In which languages do you offer support?

Romanian, English, Hungarian and Bulgarian. You can reach us by email, phone or WhatsApp.

After purchase

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